0131 656 9660


FAQ's - Products

What kinds of timber do you used?

We mainly manufacture our products from Meranti hardwood, Scandinavian Redwood, Oak and Accoya. If you are looking for an alternative type to be used, we can usually source this from our timber supplier's wide selection of stock.

Can your sash and case windows be used in listed buildings?

With the ability to replicate section sizes and profile mouldings, our sash and case windows have been previously approved by both local councils and Historic Scotland for use in listed buildings. We can provide scale drawings of our sash and case windows if required for any potential planning application.

Can you replicate my original door?

In most cases yes, the majority of our doors are replica doors for listed and period properties.

Do you keep a stock of windows and doors?

As all our products are individually manufactured to suit our client’s sizes and required specifications, we are unable to keep a stock.

What quality or grade of timber do you use?

We always use the best quality and grade of timber available, but due to the natural characteristics of timber some knots and surface shakes may become visible.

What kind of guarantee does Jaymax offer?

Many traditional timber windows and doors in the UK have lasted for centuries and are still in good working order. With this in mind, we are confident that with proper maintenance our products will last a lifetime. We are proud to offer a 10 year manufacturing guarantee on all our products based on timber and product construction. Our ironmongery, glass and coating suppliers also offer their own guarantee for their products.

What is your current lead time for manufacture?

We regularly update our home page with our current lead times. For a more accurate idea or to discuss your requirements please contact our office.

FAQ's - Services

Do you offer an express service for manufacturing?

We do not offer an express service as such. However we completely understand that some situations can’t be planned for (or just get forgotten about) If you do require something urgent, please contact our office and discuss your situation with our team. If we can help, we will.

Will Jaymax take confirmation sizes?

We will happily pop out to your property or project to take confirmation sizes prior to manufacture.

Do you offer a delivery service?

Yes, we will happily drop off items in and around Edinburgh for free. Please note there must be someone at the pre-arranged day/time to receive the items and help carry them into the property if necessary.

Service – Do you install too?

We work closely with our fully insured sub-contractor who carries out our installations. We can arrange installation for you or you can deal with them direct. We can also pass on the details of other joiners who may be able to help you.

FAQ's - Company

Are there any company vacancies?

We post company vacancies on our join our team page and via our social media accounts such as facebook and linkedin.

Does Jaymax offer work experience to high school pupils?

We like to help out local schools and young people where we can.

Is Jaymax looking to sponsor a local youth football team?

We currently sponsor the under forteens age group at Edina Hibs and are not looking to sponsor any other teams at the moment.