0131 656 9660
You are always welcome to pop into our workshop to discuss your requirements and ideas with one of our joiners. You will also be able to view samples of our most popular timber, glass, and hardware options as well as what our joiners are currently manufacturing.
If you are unable to visit us please contact us via one of the methods below:
Jaymax Joinery Ltd,
Holyrood Business Park,
146 Duddingston Road West,
Edinburgh, EH16 4AP
Phone: 0131 656 9660 | Fax: 0131 661 2599
Email: Please complete our enquiry form
Monday - Thursday: 08:00 - 16:30
Friday: 08:00 - 15:00
Saturday - Sunday: Closed
Viewing or Reviewing
Please use the following links to view our Edinburgh Trusted Traders and Which? Trusted Trader previous reviews.
Dispute Resolution Ombudsman
We always endeavour to provide the best service and products for our customers. However, on rare occasions, we recognise that there may be times where our customers may not be completely satisfied. To ensure we are able to put things rights as soon as we can, please read our complaints procedure below and we will respond promptly to ensure complete satisfaction. As soon as possible after the completion of the works, please inspect the work to ensure everything has been carried out to our usual high standards.
In the unlikely event there is anything you are not completely satisfied with, please contact us in order that we can rectify any problems as soon as possible. Either call us on 0131 656 9660, or write to us at Jaymax Joinery, Holyrood Business Park, 146 Duddingston Road West, Edinburgh, EH16 4AP or contact our office to obtain an email addresss and we aim to respond within 5 days of receiving your complaint and if possible, will provide you with a date to remedy any issues raised.
Where we cannot resolve any complaints using our own complaints procedure, as a Which? Trusted Trader we use Dispute Resolution Ombudsman for dispute resolution. In the unlikely event of a complaint arising and you wish to refer the complaint to them please contact 0117 981 2929 or via their website www.disputeresolutionombudsman.org.